FAQS

QUESTIONS ONE

DO YOU OFFER VEGAN ITEMS?

In July, 2021 we released our first ever vegan cookies! We look forward to expanding our range as the business grows. Check our product shop to see our current offering of vegan products.

DO YOU MAKE ANY GLUTEN FREE ITEMS?

We are currently working on our gluten free offering and appreciate your patience. To be the first to find out about new products, follow us on any of our social media platforms or by subscribing, by email, at the bottom of any page.

HOW DO I KEEP MY PURCHASES FRESH?

All SANCHA products are delivered in boxes to keep them fresh and safe in transit. Feel free to keep them in the box when they arrive or dispense them into an airtight container.

HOW LONG DO SANCHA PRODUCTS LAST?

SANCHA products are made without preservatives and so should be enjoyed as soon as possible. Although the expected shelf life for most baked items is between 5-7 days, they are best enjoyed within 3-5 days of purchase. 

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FAQ

HOW LONG DOES THE FREE DELIVERY TAKE?

To maintain freshness, all SANCHA products are shipped on the same day that they are baked. As they are sent 1st Class, orders should arrive the next working day but in some circumstances it may take slightly longer. 

DO YOU OFFER A SUBSCRIPTION SERVICE?

Yes! There are three different options available for a subscription service, each with varying levels of rewards. Please check out 'Subscription boxes here for more information.

DO YOU OFFER GIFT CARDS?

Both digital and physical gift cards are now available. A gift card can be purchased at anytime online here. Physical gift cards are also available but please contact directly using the contact page to place an order.

HOW OFTEN DO YOU DO MARKETS?

Currently SANCHA is not attending markets on a permanent basis as they are by invitation only. 

We offer free delivery to all UK customers and DRGNFLY, our stockist based in Bournemouth Town Centre, sells a variety of SANCHA products 7 days a week. Click here for more information about our stockists.